Crisis Line is a free service offered by In Touch Community Services, a non-profit, non-governmental organization geared towards improving the mental health of our community. Every day, Crisis Line responds to emotional and stress-related issues by giving free and confidential helpline support, community information, and referral services to those in need. Our professionally trained helpline responders are made up of multicultural volunteers who have gone through a comprehensive training program that helps them give callers the specific help they need. We hold yearly volunteer trainings and are on the lookout for volunteers to help man the hotline. Interested? Read on! |
Minimum requirements to volunteer:
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Responsibilities of a volunteer helpline responder:
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CL Trainings for 2023:
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- Training classes are offered online via a video conferencing platform. Confirmed participants will be sent the log in credentials.
- 10 modules, 5 role plays, with short breaks each session. All volunteers are required to complete all 10 modules and 5 role plays to finish the program. |
Each session comprises:
- Online lecture & discussion via video conferencing - Supervised role play practice - Assessments & feedback based on quality checklist - Practice assignments |
Participant Evaluation:
30% Post-lecture Tests 30% Role play assessments 20% Final Exam (written) 20% Final Exam (role play) |
Option 1: FULL PAY
Php 8,000 (w/ Installment option) - Required 96hrs practicum to be completed w/in 6mos, - Required to attend at least 4 monthly virtual peer meetings. Total of 96 volunteer hours. |
Option 2: PARTIAL SUBSIDY
Php 4,000 (w/ Installment option) - Required 96hrs practicum to be completed w/in 6mos, - Required to attend at least 4 monthly virtual peer meetings. Additional 64hrs of service in other programs in exchange of subsidy provided. Total of 160 volunteer hours. |
Option 3: FULL SUBSIDY
Get trained for FREE - Required 96hrs practicum to be completed w/in 6mos, - Required to attend at least 4 monthly virtual peer meetings. Additional 128hrs of service in other programs in exchange of subsidy provided. Total of 224 volunteer hours. |
Have you ever called our Crisis Line before? If yes, we'd like to know how your experience was. Don't worry! The survey is anonymous and we respect your privacy. Your feedback will help us improve our services so, please, feel free to express yourself and share your insight through the feedback form.
You matter to us, your well-being matters to us. https://tinyurl.com/mufvdtrd |
For counseling appointment requests, (call only): (+63 2) 8893-1893 / 0917-863-1136 / 0998-841-0053 Kindly note that these numbers are only available for calls and unable to receive messages |
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