IN TOUCH COMMUNITY SERVICES
  • Home
  • About us
  • Services
    • Counseling >
      • Counselors
    • Corporate Programs
    • Solution Focused Brief Therapy Workshop >
      • SFBT Workshop Level 1 Part 1
      • SFBT Workshop Level 1 Part 2
      • SFBT Workshop Level 2 Part 1
      • SFBT Workshop Level 2 Part 2
  • Mental Health Resources
    • Mental Health Articles
    • Coping During Covid
  • Get Involved
    • Careers
    • Volunteer
    • Become an Intern
    • Join Our Expat Community
    • Join Crisis Line
  • Book an appointment
  • Contact Us
Picture

​Crisis Line
 is a free service offered by In Touch Community Services, a non-profit, non-governmental organization geared towards improving the mental health of our community.

Every day, Crisis Line responds to emotional and stress-related issues by giving free and confidential helpline support, community information, and referral services to those in need.

Our professionally trained helpline responders are made up of multicultural volunteers who have gone through a comprehensive training program that helps them give callers the specific help they need.

We hold yearly volunteer trainings and are on the lookout for volunteers to help man the hotline. ​Interested? Read on!

Picture

Picture
Picture

Minimum requirements to volunteer:
  • At least High School graduate or 19 years of age.
  • The maturity and stability needed to function adequately in crisis intervention.
  • Acceptance through volunteer application form and personal interview.
  • Completion of training course provided. Selection process will continue through the training program. 
  • Basic technological confidence to understand and utilize online tools and platforms. 
  • Access to own computer equipment (PC or laptop).
Responsibilities of a volunteer helpline responder:
  • ​To provide immediate telephone response (counseling, information, or referral).
  • To help individuals in any type of crisis.
  • To encourage the callers' own problem solving methods.
  • To explore alternatives and possible consequences realistically.
  • To refer persons with emergency health-related or social problems to the appropriate resource.
  • To obtain information on welfare and/or mental health related programs in the community.​

Picture

Schedule

Picture
CL Trainings for 2023:
  • Batch 23A: Feb 20 to March 24
  • Batch 23B: May 22 to June 23
  • Batch 23C: Aug 7 to Sep 8
  • Batch 23D: Nov 6 to Dec 11

​- Training classes are offered online via a video conferencing platform. Confirmed participants will be sent the log in credentials.
- 10 modules, 5 role plays, with short breaks each session. All volunteers are required to complete all 10 modules and 5 role plays to finish the program.

Delivery & Evaluation

Each session comprises:
- Online lecture & discussion via video conferencing
- Supervised role play practice
- Assessments & feedback based on quality checklist
- Practice assignments

Participant Evaluation:
​
30
% Post-lecture Tests
30% Role play assessments

20% Final Exam (written) 
20% Final Exam (role play)


Picture

Picture

Training Fee Options
vs
​Requirements

Picture
Option 1: FULL PAY
​

Php 8,000 (w/ Installment option)

- Required 96hrs practicum to be completed w/in 6mos, 
- Required to attend at least 4 monthly virtual peer meetings.

​Total of 96 volunteer hours.
 Option 2: PARTIAL SUBSIDY
​

Php 4,000 (w/ Installment option)
- Required 96hrs practicum to be completed w/in 6mos, 
- Required to attend at least 4 monthly virtual peer meetings.
​

Additional 64hrs of service in other programs in exchange of subsidy
provided.

Total of 160 volunteer hours.
Option 3: FULL SUBSIDY

Get trained for FREE

- Required 96hrs practicum to be completed w/in 6mos, 
- Required to attend at least 4 monthly virtual peer meetings.
​
​Additional 128hrs of service in other programs in exchange of subsidy

provided.​

Total of 224 volunteer hours.
Upon successfully finishing all course, practicum, and/or service requirements,
you'll receive a Certificate of Completion and an opportunity to continue
serving the community ​as a certified Crisis Line responder.

For questions and more information, you may email us at:
helpline@in-touch.org
*Limited slots per training batch.

Interested to join the next batch? Sign up to be scheduled for an online interview! 
Sign-up

Have you ever called our Crisis Line before? If yes, we'd like to know how your experience was. Don't worry! The survey is anonymous and we respect your privacy. Your feedback will help us improve our services so, please, feel free to express yourself and share your insight through the feedback form.

You matter to us, your well-being matters to us.

https://tinyurl.com/mufvdtrd​

Picture
You may use our online booking form via the button below
or get in touch with us by calling the appropriate contact numbers.
book a session


​For counseling appointment requests, call:

(+63 2) 8893-1893 / 0917-863-1136 / 0998-841-0053
​

Kindly note that these numbers are only available for calls and unable to receive messages
Picture

For inquiries on EAP services, call (+63 2) 8893-1893
To current EAP clients, please call your 24/7 EAP Helpline numbers.

​
 

​


​For any immediate or in-the-moment emotional support, call our 24/7 CRISIS LINE.
​
​Our trained responders are on standby to assist you.

Picture
Picture
Crisis Line # +63 2 8893 7603 | +63 919 056 0709 | +63 917 800 1123 | +63 922 893 8944

Home
About us
Services
For ITCS Employees
​Counselors
​For Employers
​For Expatriates
Crisis Line Training
Events
​Contact Us
​Privacy Policy
Picture
For Services
© COPYRIGHT 2022 IN TOUCH COMMUNITY SERVICES, INC., ALL RIGHTS RESERVED.
  • Home
  • About us
  • Services
    • Counseling >
      • Counselors
    • Corporate Programs
    • Solution Focused Brief Therapy Workshop >
      • SFBT Workshop Level 1 Part 1
      • SFBT Workshop Level 1 Part 2
      • SFBT Workshop Level 2 Part 1
      • SFBT Workshop Level 2 Part 2
  • Mental Health Resources
    • Mental Health Articles
    • Coping During Covid
  • Get Involved
    • Careers
    • Volunteer
    • Become an Intern
    • Join Our Expat Community
    • Join Crisis Line
  • Book an appointment
  • Contact Us